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Privacy Policy

Introduction   

This Privacy Policy governs the manner in which Pritchards & Sons Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.pritchards.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Pritchards & Sons Ltd.
   Personal identification information   

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register an account with our site, sign up to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
   Non-personal identification information  

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
   Web browser cookies  

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
   How we use collected information   

Pritchards & Sons Ltd collects and uses Users personal information for the following purposes:

- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.

- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails
   Third party websites  

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
   Changes to this privacy policy  

Pritchards & Sons Ltd has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page, We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
   Your acceptance of these terms  

By using this Site, you signify your acceptance of this policy and terms and conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
   Contacting us  

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Pritchards & Sons
9 King Street
Hereford
HR4 9BW
United Kingdom

Phone: +44 (0)1432 272346
Email: web@pritchards.co.uk

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