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Pritchards Returns Policy

Try your purchase on in the comfort of your own home and let us know straightaway if you’d like a different size or a refund. You have 28 days from receiving your order to return for a full refund

Items must be returned to us unused with all Pritchards tags and designer labels still attached. Returns that do not meet our policy will be sent back to you.


General Terms

We aim to process all returns or exchanges within 5 days of receipt of the return. Although we issue the refund straight away, refunds may take up to 3-5 working days to show up in your account.

All returns must be in a saleable condition;
- The tags have not been removed.
- The garment has not been worn or damaged.
- The packaging is returned in tact.
- Void label can not be removed


Returns

UK
You're welcome to send any returns to us using a signed for royal mail service or an alternative courier. Please include the invoice, or your name and order number, so that we know who they are from. You can return or exchange any goods bought from our website within 30 days from when you receive them.

European & Worldwide
You're welcome to send any returns to us using a signed for shipping service. Please include the invoice, or your name and order number, so that we know who they are from. For your own protection, please ensure that all returns are sent for by an insured delivery service.


Where Do I Return My Item?

Pritchards Returns
9 King Street
Hereford
Herefordshire
HR4 9BW
United Kingdom