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Do I have to pay customs and import charges?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. For any parcels returned to us due to customs charges being unpaid, we reserve the right to refund the transaction minus all costs incurred. Customers ordering from the Republic of South Korea will receive an FTA document with their parcel as standard.

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